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Personalized Service Hub Implementations

Your customers' needs are unique. Your support system should be personalized to fit them.

 

 

Make it Easy for Your Service Team to Process and Respond to Customer Support Inquiries.

Whether you're looking to implement a support system for the first time or are exploring migrating from an existing system like ZenDesk or Freshdesk, HubSpot Service Hub offers a robust solution designed to enhance your customer support operations.

When combined with Sales Hub and Marketing Hub, Service Hub forms a powerful tag team for growing your hard-fought new customer accounts. And with Marketing Hub, you can get a complete 360-degree view of your customers in one place.

Regardless of your HubSpot needs, our expert team can implement Service Hub for you to match the needs of your teams and customers. Our full-service implementations are designed to get our clients set up for long-term success with best practice-based automation and reporting configurations and comprehensive training for your support team.

We've set up dozens of companies and have the track record to prove it, with over 90 five-star reviews from satisfied customers. We have also obtained HubSpot's Onboarding AND Data Migration Accreditations. Get started today with a free consultation regarding your Hubspot needs!

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Trusted By

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Full-Service Multi-Hub Implementations

A tool as powerful as HubSpot is not just a purchase – it's an investment in mission-critical infrastructure for your business.
That's why we designed our approach to HubSpot implementations with your long-term success in mind.

Whether you're getting Marketing, Sales, Service, Content, some combination of the four, or the whole HubSpot suite, we'll get you set up for the long haul.

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Assessment & Preparation

We review your existing support system implementation, collect your requirements, provide recommendations, align our best practices with your needs, and prepare an implementation plan.

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Configuration & Migration

We ensure your Service Hub ticketing process and customer portal are configured correctly, build out your Knowledge Base, set up permissions, automation, and reporting, and migrate your data.

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Training & Support

We train you and your team on your Service Hub implementation, show your support reps how ticket processing works, and stay with you for a few weeks after launch to ensure everyone is comfortable with the platform.

Why Orange Marketing?

🏆HubSpot Diamond Partner
🏆HubSpot Onboarding Accredited
🏆Holds all 42 HubSpot certifications
🏆Women-owned business (WBENC certified)
🏆HubSpot Marketing Impact Award winner

Orange Marketing has taken us on an unbelievable, transformational journey. Our first milestone was to consolidate a bunch of disparate tools (Salesforce, Active Campaign, Wordpress...just to name a few) and move years worth of data into HubSpot. Orange Marketing owned this entire shift and not only ensured that all of our data, artifacts and design made it over but also that all of our teams were trained on how to use HubSpot.

- Thad West, CEO, Isos Technology

Eager to Start Your Service Hub Journey?

Get your Service Hub portal set up properly by a certified HubSpot partner so that you can get on with delivering results for your customers!

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HubSpot Service Hub Implementation FAQs

What is included in a HubSpot Service Hub implementation?

A HubSpot Service Hub implementation involves setting up your ticketing system, shared inbox, automation workflows, customer feedback tools, live chat/chatbots, and knowledge base, all configured to support your team’s unique service processes. It also includes training and reporting setup so you can measure performance and continually improve.

How does Service Hub help improve customer service operations?

Service Hub centralizes customer conversations, automates repetitive tasks, and equips your team with insights from dashboards and tickets, helping you respond faster, track key metrics like CSAT and response time, and deliver a more consistent support experience.

Do I need an expert to implement HubSpot Service Hub?

While some businesses can do basic setup themselves, working with a certified partner like Orange Marketing ensures your implementation aligns with best practices, avoids misconfigurations, and is tailored to your workflows, saving time and reducing risk of lost productivity.

Can Service Hub implementation integrate with other tools I already use?

Yes. A professional implementation will connect Service Hub with your CRM, communication channels (email, chat), and other systems like Slack or helpdesk tools if needed. This ensures seamless data flow and better visibility across teams.

How long does a typical Service Hub implementation take?

The timeline varies based on your current setup, team size, and complexity of workflows, but a structured implementation, from discovery to launch, usually spans a few weeks to a couple of months. With expert support, the process is more efficient and predictable.